Effective Date: May 31, 2025
At Syno Academy, we strive to deliver high-quality digital education and career services. Please read our Refund and Cancellation Policy carefully before enrolling in any program.
1. Course Fees
- All course fees are to be paid in full before access is granted.
- Fees include access to course materials, live sessions (if applicable), and student support.
2. Refund Eligibility
Refunds are only considered under the following conditions:
- You submit a written request within 48 hours of purchase AND have not accessed more than 10% of the course content.
- A technical issue or duplicate payment occurs (must be verified and confirmed by our support team).
3. Non-Refundable Scenarios
We do not offer refunds in the following cases:
- You completed more than 10% of the course.
- You did not attend scheduled live classes or webinars.
- You changed your mind or no longer wish to continue after access.
- You failed to meet prerequisites or technical requirements for the course.
4. Cancellations
You may cancel your registration anytime, but cancellation does not entitle you to a refund unless it meets the above criteria.
5. Refund Process
If your refund request is approved:
- Refunds are processed within 7-10 business days to the original payment method.
- Processing charges (e.g., gateway fees) may be deducted.
6. Contact for Refunds
To request a refund, contact us with your payment receipt and course details at:
Email: support@synoacademy.in
Phone: +91 88698 02141